A group of young adults enters a licensed establishment. One individual presents an Alberta Driver's Licence, which appears legitimate, but upon closer inspection, the photograph seems slightly different, and the hologram is less distinct than usual. The birthdate indicates they are 19 years old. What is the MOST appropriate next verification step?

Question: A group of young adults enters a licensed establishment. One individual presents an Alberta Driver's Licence, which appears legitimate, but upon closer inspection, the photograph seems slightly different, and the hologram is less distinct than usual. The birthdate indicates they are 19 years old. What is the MOST appropriate next verification step?

Answer options:

• Accept the ID, as it is a valid type, assuming minor discrepancies are due to age or wear.
• Refuse service immediately, explaining the ID appears suspicious. ✅ Ask for a second piece of official government-issued ID that includes their photo and signature.
• Compare the individual's facial features to the photo on the ID carefully, and if satisfied, accept it.

Correct answer: Ask for a second piece of official government-issued ID that includes their photo and signature.

Explanation: When an ID raises suspicion due to discrepancies, even if it's a valid type, the server has a right and responsibility to request secondary identification to confirm age and identity. This helps to mitigate the risk of accepting a fake ID. Simply accepting it is risky, and outright refusal without further attempt to verify might be premature if the patron genuinely has a valid alternate ID. Facial comparison alone is insufficient if the primary ID itself is questionable.