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ProServe Practice Test · Question

If a customer appears to be intoxicated, what is the server's primary responsibility?

A server's primary responsibility when a customer appears intoxicated is to refuse further service of liquor. Serving an intoxicated person is illegal and can l

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Question: If a customer appears to be intoxicated, what is the server's primary responsibility?

Answer options:

  • To continue serving them small amounts of alcohol.
  • To offer them coffee to sober up quickly. ✅ To refuse further service of liquor.
  • To allow them to order drinks for their friends.

Correct answer: To refuse further service of liquor.

Explanation: A server's primary responsibility when a customer appears intoxicated is to refuse further service of liquor. Serving an intoxicated person is illegal and can lead to severe penalties for both the server and the licensee. Offering coffee does not sober a person up, and allowing them to order for others continues the issue.

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