ProServe Practice Test · Question
What should a server do if a visibly intoxicated patron insists on having another drink?
If a patron is visibly intoxicated, the server must politely but firmly refuse further service. It is illegal to serve an intoxicated person. While calling the
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Question: What should a server do if a visibly intoxicated patron insists on having another drink?
Answer options:
- Serve them a non-alcoholic drink instead.
- Serve them, but dilute it heavily. ✅ Politely but firmly refuse service.
- Call the police immediately.
Correct answer: Politely but firmly refuse service.
Explanation: If a patron is visibly intoxicated, the server must politely but firmly refuse further service. It is illegal to serve an intoxicated person. While calling the police might become necessary if the situation escalates, the initial response is refusal. Serving non-alcoholic drinks is an option for ongoing care, not for those insisting on alcohol.
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Question explanations
- What does AGLC stand for in Alberta's liquor and cannabis industry?
- What is the purpose of recording incidents where service is refused?
- Which of the following is an acceptable form of primary identification for purchasing liquor in Alberta?
- Which of these forms of identification is considered acceptable for verifying a patron's age in Alberta, accor
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