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ProServe Practice Test · Question

What should a server do if they suspect a patron has consumed too much alcohol before arriving at the establishment?

If a patron appears intoxicated upon arrival, the server has a responsibility to refuse service to prevent further impairment. They should also suggest safe alt

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Question: What should a server do if they suspect a patron has consumed too much alcohol before arriving at the establishment?

Answer options:

  • Ask them to leave immediately without explanation
  • Serve them only one more drink to be polite ✅ Refuse service and suggest alternative transportation
  • Assume they will sober up quickly and serve them as normal

Correct answer: Refuse service and suggest alternative transportation

Explanation: If a patron appears intoxicated upon arrival, the server has a responsibility to refuse service to prevent further impairment. They should also suggest safe alternative transportation to ensure the patron's safety and the safety of others. Serving more alcohol or simply asking them to leave without care for their safety is irresponsible.

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