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ProServe Practice Test · Question

If a customer appears to be intoxicated, what is the server's immediate responsibility?

Under AGLC regulations, if a customer is showing signs of intoxication, the server's immediate responsibility is to refuse further alcohol service to prevent ha

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Question: If a customer appears to be intoxicated, what is the server's immediate responsibility?

Answer options:

  • To continue serving them cautiously.
  • To offer them food to sober up. ✅ To refuse service immediately and safely.
  • To ignore them and serve other patrons.

Correct answer: To refuse service immediately and safely.

Explanation: Under AGLC regulations, if a customer is showing signs of intoxication, the server's immediate responsibility is to refuse further alcohol service to prevent harm. Serving more alcohol, offering food as a solution, or ignoring the situation are all irresponsible and potentially illegal actions.

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