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Public Service Entrance Exam (PSEE) · Question

A team needs to make a decision but has diverse opinions. What facilitation technique promotes consensus and inclusivity?

A structured decision-making matrix helps evaluate options against criteria, encouraging objective analysis and consensus.

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Question: A team needs to make a decision but has diverse opinions. What facilitation technique promotes consensus and inclusivity?

Answer options: ✅ A structured decision-making matrix (e.g., Pugh matrix).

  • Voting, where the majority rules instantly.
  • Having the team leader make the final decision unilaterally.
  • Allowing the loudest voices to dominate the discussion.

Correct answer: A structured decision-making matrix (e.g., Pugh matrix).

Explanation: A structured decision-making matrix helps evaluate options against criteria, encouraging objective analysis and consensus.

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