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Public Service Entrance Exam (PSEE) · Question

A manager observes declining morale in their team. Which action is most likely to effectively address this issue?

Understanding the root causes of low morale through feedback is crucial for effective intervention. Anonymous surveys and open forums provide safe channels for

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Question: A manager observes declining morale in their team. Which action is most likely to effectively address this issue?

Answer options:

  • Implement stricter performance metrics to boost productivity.
  • Organize a mandatory team-building exercise off-site. ✅ Conduct anonymous surveys and hold open forums to gather feedback.
  • Increase individual workloads to distract from morale issues.

Correct answer: Conduct anonymous surveys and hold open forums to gather feedback.

Explanation: Understanding the root causes of low morale through feedback is crucial for effective intervention. Anonymous surveys and open forums provide safe channels for this input.

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