Public Service Entrance Exam (PSEE) · Question
A new policy is causing unexpected negative feedback from a small but vocal group. Your manager asks you to draft a response. What is the most appropriate initial step?
Before responding or proposing changes, it is crucial to understand the scope and specifics of the feedback to formulate an informed and effective response.
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Question: A new policy is causing unexpected negative feedback from a small but vocal group. Your manager asks you to draft a response. What is the most appropriate initial step?
Answer options: ✅ Gather data on the extent and nature of the feedback.
- Draft a generic response acknowledging the feedback.
- Dismiss the feedback as unrepresentative of the majority.
- Immediately propose policy changes to address concerns.
Correct answer: Gather data on the extent and nature of the feedback.
Explanation: Before responding or proposing changes, it is crucial to understand the scope and specifics of the feedback to formulate an informed and effective response.
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Question explanations
- If 30% of 240 applicants pass screening, and 25% of those pass the interview, how many receive offers?
- If 'clarity' is opposite to 'obscurity', then 'expedite' is opposite to:
- What is the primary benefit of cross-functional team collaboration in the public service?
- A public consultation process is underway for a new regulatory framework. To ensure fairness and inclusivity,
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