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Public Service Entrance Exam (PSEE) · Question

An employee is struggling with a new software application essential for their job. What is the manager's most supportive action?

Providing additional training or peer support is a supportive and constructive way to help an employee overcome skill gaps and improve performance.

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Question: An employee is struggling with a new software application essential for their job. What is the manager's most supportive action?

Answer options: ✅ Arrange for additional training or peer support.

  • Tell them to figure it out on their own.
  • Reassign their tasks to another employee.
  • Suggest they look for a different role.

Correct answer: Arrange for additional training or peer support.

Explanation: Providing additional training or peer support is a supportive and constructive way to help an employee overcome skill gaps and improve performance.

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