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Public Service Entrance Exam (PSEE) · Question

A public service manager wants to encourage 'employee engagement'. Which initiative is most likely to achieve this?

A suggestion box allows employees to contribute ideas and feel heard, fostering engagement.

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Question: A public service manager wants to encourage 'employee engagement'. Which initiative is most likely to achieve this?

Answer options: ✅ Implementing a suggestion box for anonymous feedback.

  • Mandating longer working hours for all staff.
  • Reducing training opportunities to save costs.
  • Discouraging cross-team collaboration.

Correct answer: Implementing a suggestion box for anonymous feedback.

Explanation: A suggestion box allows employees to contribute ideas and feel heard, fostering engagement.

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