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Public Service Entrance Exam (PSEE) · Question

Which of the following is an example of 'active listening' in a professional setting?

Summarizing demonstrates that you have processed and understood the speaker's message, which is key to active listening.

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Question: Which of the following is an example of 'active listening' in a professional setting?

Answer options:

  • Nodding occasionally while the other person speaks.
  • Planning your response while the other person is still talking. ✅ Summarizing what the other person has said to confirm understanding.
  • Maintaining eye contact throughout the conversation.

Correct answer: Summarizing what the other person has said to confirm understanding.

Explanation: Summarizing demonstrates that you have processed and understood the speaker's message, which is key to active listening.

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