Ms. Isabelle Tremblay, a real estate broker in Sherbrooke, is approached by a client who wishes to sell their property but refuses to sign the mandatory Brokerage Contract – Sale, stating they prefer a verbal agreement. What should Ms. Tremblay do?

Question: Ms. Isabelle Tremblay, a real estate broker in Sherbrooke, is approached by a client who wishes to sell their property but refuses to sign the mandatory Brokerage Contract – Sale, stating they prefer a verbal agreement. What should Ms. Tremblay do?

Answer options:

• Proceed with the verbal agreement, ensuring all material terms are documented in her personal files. ✅ Refuse to act on behalf of the client, as a written brokerage contract is mandatory.
• Sign the contract herself on behalf of the client, explaining it's a procedural formality.
• Offer a letter of intent to sell instead of the formal brokerage contract.

Correct answer: Refuse to act on behalf of the client, as a written brokerage contract is mandatory.

Explanation: The Real Estate Brokerage Act and its regulations stipulate that any brokerage contract for the sale, purchase, exchange, or lease of an immovable must be in writing, using the OACIQ mandatory forms. A broker cannot act without a signed brokerage contract.