Serve It Right Saskatchewan Practice Test · Question
A customer who has been refused service due to intoxication insists on driving home. What is the server's most appropriate action?
If an intoxicated customer insists on driving, the server has a further duty of care to prevent impaired driving. The most appropriate action is to immediately
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Question: A customer who has been refused service due to intoxication insists on driving home. What is the server's most appropriate action?
Answer options:
- Advise the customer against driving but allow them to leave. ✅ Immediately call the police and inform them of the situation.
- Offer to pay for a taxi for the customer.
- Tell them to wait for security to escort them off the property.
Correct answer: Immediately call the police and inform them of the situation.
Explanation: If an intoxicated customer insists on driving, the server has a further duty of care to prevent impaired driving. The most appropriate action is to immediately call the police, as driving while intoxicated is a serious offense that endangers themselves and others. Offering a taxi or advising against driving may not be sufficient to prevent the risk; involving law enforcement is crucial.
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