Serve It Right Saskatchewan Practice Test · Question
A server suspects a customer is using a fake ID. What is the recommended course of action for the server?
If a server suspects a fake ID, they should politely but firmly refuse service, stating the reason for refusal, like 'this ID appears to be fraudulent.' Confisc
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Question: A server suspects a customer is using a fake ID. What is the recommended course of action for the server?
Answer options:
- Confiscate the ID immediately and call the police. ✅ Politely refuse service and state that the ID appears altered or fraudulent.
- Serve the customer, but discreetly inform management later.
- Ask for two additional pieces of ID to verify.
Correct answer: Politely refuse service and state that the ID appears altered or fraudulent.
Explanation: If a server suspects a fake ID, they should politely but firmly refuse service, stating the reason for refusal, like 'this ID appears to be fraudulent.' Confiscating ID can put the server in a difficult position and may lead to confrontation; only law enforcement can lawfully confiscate documentation. Serving the customer or delaying reporting is irresponsible. Asking for more ID doesn't validate a suspected fake.
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