Serve It Right Saskatchewan Practice Test · Question
A server suspects a customer is using a fake ID. What is the most appropriate immediate action?
If a server suspects fake ID, they should politely refuse service and explain that they cannot accept the presented ID. They can then ask for an alternate, vali
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Question: A server suspects a customer is using a fake ID. What is the most appropriate immediate action?
Answer options:
- Confiscate the ID and immediately call the police. ✅ Refuse service, state the ID is suspicious, and calmly ask for another piece of ID.
- Serve the customer, but discreetly inform security to watch them.
- Return the ID to the customer and hope they leave without ordering.
Correct answer: Refuse service, state the ID is suspicious, and calmly ask for another piece of ID.
Explanation: If a server suspects fake ID, they should politely refuse service and explain that they cannot accept the presented ID. They can then ask for an alternate, valid piece of identification. Confiscating an ID without legal authority can lead to legal issues for the server/establishment, and serving the customer would be a violation. Simply returning the ID without taking further action is irresponsible, as the customer may then attempt to obtain alcohol elsewhere.
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