Serving It Right Practice Test · Question
If a server suspects an ID is fake or altered, what is the recommended immediate action?
Before refusing service outright, it's prudent to request additional identification to confirm inconsistencies.
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Question: If a server suspects an ID is fake or altered, what is the recommended immediate action?
Answer options:
- Confiscate the ID immediately and call the police
- Return the ID and refuse service politely ✅ Ask for a different form of ID or support documentation
- Serve the patron but discreetly inform management
Correct answer: Ask for a different form of ID or support documentation
Explanation: Before refusing service outright, it's prudent to request additional identification to confirm inconsistencies.
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Related Questions
- Which of the following is a clear sign that a customer may be intoxicated?
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- What is the legal drinking age in British Columbia? (alternate scenario)
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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