Serving It Right Practice Test · Question
What should a server do if a patron refuses to provide ID when requested?
If a patron refuses to provide valid ID when requested, the server must refuse alcohol service, as age cannot be verified.
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Question: What should a server do if a patron refuses to provide ID when requested?
Answer options:
- Serve them anyway to avoid conflict ✅ Assume they are underage and refuse service
- Offer a non-alcoholic alternative
- Ask a manager to intervene immediately
Correct answer: Assume they are underage and refuse service
Explanation: If a patron refuses to provide valid ID when requested, the server must refuse alcohol service, as age cannot be verified.
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- Which of the following is a clear sign that a customer may be intoxicated?
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- What is the legal drinking age in British Columbia? (alternate scenario)
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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