Serving It Right Practice Test · Question
A server suspects a patron is presenting a fake ID. What is the BEST course of action?
If a server suspects a fake ID, they should politely refuse service and explain their suspicion, but not confiscate the ID.
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Question: A server suspects a patron is presenting a fake ID. What is the BEST course of action?
Answer options:
- Serve them anyway, as it's not the server's problem.
- Confiscate the ID and call the police. ✅ Politely refuse service and explain why.
- Ask a coworker to serve them instead.
Correct answer: Politely refuse service and explain why.
Explanation: If a server suspects a fake ID, they should politely refuse service and explain their suspicion, but not confiscate the ID.
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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