Serving It Right Practice Test · Question
How should a severe intoxication incident be recorded in an incident log?
A severe intoxication incident must be recorded thoroughly in an incident log. This includes the date, time, a clear description of the customer, the specific a
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Question: How should a severe intoxication incident be recorded in an incident log?
Answer options:
- With a brief note like 'guy got too drunk'
- Only if police are called ✅ Detailing date, time, customer description, actions taken, and witness names
- In a private notebook kept by the server
Correct answer: Detailing date, time, customer description, actions taken, and witness names
Explanation: A severe intoxication incident must be recorded thoroughly in an incident log. This includes the date, time, a clear description of the customer, the specific actions taken by staff, and the names of any witnesses. This detailed record is crucial for legal protection and serves as an official document, unlike a brief note or a private notebook.
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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