Serving It Right Practice Test · Question
If you are unsure of a customer's age, what should you do first?
When there is any doubt about a customer's age, servers are legally required to ask for two pieces of identification, one of which must be primary (government-i
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Question: If you are unsure of a customer's age, what should you do first?
Answer options:
- Trust your gut feeling and serve them if they look old enough.
- Ask a coworker for their opinion. ✅ Ask for two pieces of identification.
- Refuse service immediately.
Correct answer: Ask for two pieces of identification.
Explanation: When there is any doubt about a customer's age, servers are legally required to ask for two pieces of identification, one of which must be primary (government-issued with photo and D.O.B.). Relying on assumptions or asking a coworker is insufficient and risky.
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Related Questions
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
- What is the primary purpose of the Serving It Right program in British Columbia? (alternate scenario)
- Which of the following is an acceptable form of primary identification for purchasing liquor in BC?
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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