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Serving It Right Practice Test · Question

To prove 'due diligence' in an incident involving a minor, what record-keeping is most crucial for a server?

Thorough documentation (notes, ID description, management notification) best demonstrates due diligence in case of an incident.

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Question: To prove 'due diligence' in an incident involving a minor, what record-keeping is most crucial for a server?

Answer options: ✅ Detailed notes of their interaction, description of ID, and management notification

  • A record of the minor's favourite drink
  • The minor's phone number
  • A copy of the establishment's music playlist

Correct answer: Detailed notes of their interaction, description of ID, and management notification

Explanation: Thorough documentation (notes, ID description, management notification) best demonstrates due diligence in case of an incident.

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