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Smart Serve Practice Test · Question

A patron tells you they are the designated driver for their group. What is the most appropriate response or action you should take?

To support designated drivers and responsible consumption, establishments should encourage their role by offering appealing non-alcoholic options, often free or

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Question: A patron tells you they are the designated driver for their group. What is the most appropriate response or action you should take?

Answer options:

  • Offer them a complimentary alcoholic drink in recognition of their responsibility. ✅ Ensure they are aware of non-alcoholic options and offer them free or discounted non-alcoholic beverages.
  • Tell them to be careful and then continue serving alcohol to the rest of their group.
  • Ask them to show proof of being a licensed driver before providing non-alcoholic options.

Correct answer: Ensure they are aware of non-alcoholic options and offer them free or discounted non-alcoholic beverages.

Explanation: To support designated drivers and responsible consumption, establishments should encourage their role by offering appealing non-alcoholic options, often free or at a reduced price. Option A directly contradicts their role. Option C lacks support for the designated driver. Option D is an unnecessary and intrusive request, as their role is voluntary and doesn't require driver's license verification by staff for this purpose.

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