Smart Serve Practice Test · Question
If a server suspects an ID is fake, what should they do?
If a server suspects an ID is fake, they should politely refuse service to the individual, explaining that they cannot accept the identification. They should no
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Question: If a server suspects an ID is fake, what should they do?
Answer options:
- Accept it anyway to avoid conflict.
- Confiscate the ID immediately and call their manager. ✅ Politely refuse service and state they cannot accept the ID.
- Serve the customer but make a mental note.
Correct answer: Politely refuse service and state they cannot accept the ID.
Explanation: If a server suspects an ID is fake, they should politely refuse service to the individual, explaining that they cannot accept the identification. They should not accept it or serve the customer. While confiscating an ID might be an option in some establishments with specific policies, immediately refusing service is the primary and safest first step, then informing management.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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