Smart Serve Practice Test · Question
What does a server need to do if they suspect a customer is intoxicated?
If a server suspects a customer is intoxicated, they must stop serving them alcohol immediately. The Liquor Licence and Control Act, 2019 (LLCA) prohibits servi
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Question: What does a server need to do if they suspect a customer is intoxicated?
Answer options:
- Continue serving them but observe closely
- Serve them a glass of water and wait 15 minutes ✅ Stop serving them alcohol immediately
- Ask them to leave the premises without assistance
Correct answer: Stop serving them alcohol immediately
Explanation: If a server suspects a customer is intoxicated, they must stop serving them alcohol immediately. The Liquor Licence and Control Act, 2019 (LLCA) prohibits serving intoxicated individuals. Continuing service, merely observing, or simply asking them to leave without assistance are all inappropriate and potentially unlawful actions.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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