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Smart Serve Practice Test · Question

What is the primary purpose of the Smart Serve training program?

The Smart Serve training program is mandatory in Ontario to educate servers about their legal and ethical responsibilities under the Liquor Licence and Control

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Question: What is the primary purpose of the Smart Serve training program?

Answer options:

  • To teach servers how to make cocktails. ✅ To ensure servers understand their responsibilities when serving alcohol, under the Liquor Licence and Control Act.
  • To train servers in advanced marketing techniques for alcoholic beverages.
  • To provide customer service training unrelated to alcohol.

Correct answer: To ensure servers understand their responsibilities when serving alcohol, under the Liquor Licence and Control Act.

Explanation: The Smart Serve training program is mandatory in Ontario to educate servers about their legal and ethical responsibilities under the Liquor Licence and Control Act, focusing on responsible alcohol service. Options A, C, and D are incorrect as they do not reflect the core purpose of Smart Serve, which is public safety and responsible service, not cocktail making, marketing, or general customer service.

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