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Smart Serve Practice Test · Question

If a customer appears intoxicated, what is the server's legal obligation?

Under the LLCA, it is illegal for a server to serve alcohol to an intoxicated person. Therefore, the server's legal obligation is to refuse further service of a

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Question: If a customer appears intoxicated, what is the server's legal obligation?

Answer options:

  • To serve them a glass of water.
  • To continue serving them alcohol, but at a slower pace. ✅ To refuse to serve them any more alcohol.
  • To call a taxi for them immediately.

Correct answer: To refuse to serve them any more alcohol.

Explanation: Under the LLCA, it is illegal for a server to serve alcohol to an intoxicated person. Therefore, the server's legal obligation is to refuse further service of alcohol. While offering water or calling a taxi are good practices for customer safety, refusing to serve more alcohol is the direct legal requirement.

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