Smart Serve Practice Test · Question
When should a server refuse service to a customer?
Servers are legally obligated to refuse service to customers who are showing signs of intoxication to prevent further harm. The other options are not valid or l
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Question: When should a server refuse service to a customer?
Answer options:
- When the customer complains about the music. ✅ When the customer is showing signs of intoxication.
- When the customer orders a drink the server doesn't like.
- When the customer isn't tipping well.
Correct answer: When the customer is showing signs of intoxication.
Explanation: Servers are legally obligated to refuse service to customers who are showing signs of intoxication to prevent further harm. The other options are not valid or legal reasons to refuse service to a patron.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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