Smart Serve Practice Test · Question
When assessing a customer for signs of intoxication, what should a server primarily look for?
When assessing for intoxication, a server should primarily look for changes in a customer's usual behaviour and appearance, such as slurred speech, impaired coo
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Question: When assessing a customer for signs of intoxication, what should a server primarily look for?
Answer options:
- Their clothing style and fashion sense ✅ Changes in their usual behaviour and appearance
- The brand of alcohol they are consuming
- How much money they are spending
Correct answer: Changes in their usual behaviour and appearance
Explanation: When assessing for intoxication, a server should primarily look for changes in a customer's usual behaviour and appearance, such as slurred speech, impaired coordination, or becoming overly emotional. Clothing style, alcohol brand, or spending habits are not reliable indicators of intoxication.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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