Smart Serve Practice Test · Question
As a Smart Serve certified server, what is your main responsibility regarding intoxicated customers?
A server's main responsibility towards an intoxicated customer is to prevent them from consuming any more alcohol, as serving an intoxicated person is illegal a
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Question: As a Smart Serve certified server, what is your main responsibility regarding intoxicated customers?
Answer options:
- To encourage them to drink water
- To distract them with conversation ✅ To prevent them from consuming more alcohol
- To offer them food
Correct answer: To prevent them from consuming more alcohol
Explanation: A server's main responsibility towards an intoxicated customer is to prevent them from consuming any more alcohol, as serving an intoxicated person is illegal and can lead to harm. While offering water or food can be helpful, the priority is to stop further consumption. Distraction is not an effective or responsible solution.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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