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Strata Management Licensing Practice Exam · Question

A strata corporation's bylaws state that no pets are allowed. An owner claims their new emotional support animal is a service animal and exempt. What is the usual first step the strata council should take?

Before enforcing a no-pet bylaw when an owner claims an emotional support or service animal, the strata council should request supporting documentation from a q

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Question: A strata corporation's bylaws state that no pets are allowed. An owner claims their new emotional support animal is a service animal and exempt. What is the usual first step the strata council should take?

Answer options:

  • Immediately issue a fine to the owner. ✅ Require the owner to provide documentation from a medical professional supporting the need for the animal.
  • Amend the bylaws to allow all pets.
  • Notify the owner that the animal must be removed within 7 days.

Correct answer: Require the owner to provide documentation from a medical professional supporting the need for the animal.

Explanation: Before enforcing a no-pet bylaw when an owner claims an emotional support or service animal, the strata council should request supporting documentation from a qualified professional to assess the need for accommodation under human rights legislation.

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