Sarah is a strata manager for Strata Plan NW3456 in Burnaby. An owner, Mr. Henderson, requests access to the detailed financial records for the past five years, including bank statements and invoices for all contractors. He also explicitly asks for the personal contact information (phone numbers and email addresses) of all council members and other owners. What should Sarah provide to Mr. Henderson?

Question: Sarah is a strata manager for Strata Plan NW3456 in Burnaby. An owner, Mr. Henderson, requests access to the detailed financial records for the past five years, including bank statements and invoices for all contractors. He also explicitly asks for the personal contact information (phone numbers and email addresses) of all council members and other owners. What should Sarah provide to Mr. Henderson?

Answer options: ✅ Financial records for the past two years, including invoices and bank statements, but refuse to provide personal contact information of other owners and council members.

• Financial records for the past five years, including invoices and bank statements, and the personal contact information of all council members.
• Only the annual financial statements for the past five years, and refuse all personal contact information.
• All financial records requested, and the personal contact information of council members if they consent.

Correct answer: Financial records for the past two years, including invoices and bank statements, but refuse to provide personal contact information of other owners and council members.

Explanation: Under Section 36(2) of the Strata Property Act, an owner is entitled to inspect records of the strata corporation. Section 35(1) specifies that the strata corporation must retain records for the period set out in the regulations, which is typically two years for financial records. Section 3(1) of the Strata Property Regulation clarifies the two-year retention period for financial records. Furthermore, personal contact information of other owners and council members without their consent falls under privacy concerns and should not be disclosed.