During a pre-shift inspection, a telehandler operator identifies that the safety latch on one of the fork heels is missing. There are no spare latches available on site, and the telehandler is needed to unload a critical delivery. What is the most appropriate action to take?

Question: During a pre-shift inspection, a telehandler operator identifies that the safety latch on one of the fork heels is missing. There are no spare latches available on site, and the telehandler is needed to unload a critical delivery. What is the most appropriate action to take?

Answer options:

• Secure the load carefully and operate at a reduced speed, arranging for a repair at the end of the shift.
• Continue with the scheduled tasks, ensuring loads are centred and movements are smooth to prevent dislodgement. ✅ Tag out the telehandler and inform the supervisor that it is unsafe for operation until the latch is replaced.
• Temporarily secure the fork with a strong zip tie or wire until a proper latch can be installed.

Correct answer: Tag out the telehandler and inform the supervisor that it is unsafe for operation until the latch is replaced.

Explanation: A missing safety latch on a fork heel is a critical safety defect that could lead to the fork detaching from the carriage, creating a severe hazard. The telehandler must be tagged out and taken out of service until the repair is made. Operating with such a defect is an unacceptable risk.