Skip to main content

Administrative Professional (CAP) · Question

When giving feedback to a colleague, which approach is most effective and respectful?

Effective feedback is specific, constructive, and focuses on observable behaviors and their effects, maintaining respect for the individual.

Start free practice for Administrative Professional (CAP)

200 questions · no signup required · 40 free questions per day

Start Practice →

Question: When giving feedback to a colleague, which approach is most effective and respectful?

Answer options: ✅ Focus on specific behaviors and their impact, rather than personal traits

  • Publicly announce their mistakes to the team for transparency
  • Only give positive feedback, avoiding any criticism
  • Compare their performance to other colleagues unfavorably

Correct answer: Focus on specific behaviors and their impact, rather than personal traits

Explanation: Effective feedback is specific, constructive, and focuses on observable behaviors and their effects, maintaining respect for the individual.

Start free practice for Administrative Professional (CAP)

200 questions · no signup required · 40 free questions per day

Start Practice →

More about Administrative Professional (CAP)

Related Questions

More for Administrative Professional (CAP) candidates

Ready to practice?

Free, no signup required. Build a wrong-question list as you go.

Start Free Administrative Professional (CAP) Practice →

Related courses

Other Canadian certifications candidates often prepare for alongside this one.