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Administrative Professional (CAP) · Question

When writing an internal memo, what tone is generally most appropriate?

Internal memos should be professional and informative, clearly conveying necessary information while maintaining a respectful tone among colleagues. Overly info

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Question: When writing an internal memo, what tone is generally most appropriate?

Answer options:

  • Highly informal and conversational
  • Strictly formal and impersonal ✅ Professional and informative
  • Humorous and anecdotal

Correct answer: Professional and informative

Explanation: Internal memos should be professional and informative, clearly conveying necessary information while maintaining a respectful tone among colleagues. Overly informal or strict tones are usually inappropriate.

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