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Administrative Professional (CAP) · Question

What is the primary role of a 'tickler file' in an office setting?

A tickler file is a chronological system that reminds users of something that needs to be done on a particular date. It's a proactive follow-up tool.

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Question: What is the primary role of a 'tickler file' in an office setting?

Answer options:

  • To store completed projects
  • To organize financial records by year ✅ To serve as a reminder system for follow-up actions or upcoming dates
  • To archive outdated correspondence

Correct answer: To serve as a reminder system for follow-up actions or upcoming dates

Explanation: A tickler file is a chronological system that reminds users of something that needs to be done on a particular date. It's a proactive follow-up tool.

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