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Administrative Professional (CAP) · Question

Before sending a mass email to external contacts, what is a critical step to ensure professional delivery and privacy?

Using BCC (Blind Carbon Copy) protects the privacy of recipients by hiding their email addresses from others on the list.

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Question: Before sending a mass email to external contacts, what is a critical step to ensure professional delivery and privacy?

Answer options:

  • Using the 'To' field for all recipients
  • Including numerous attachments ✅ Utilizing the 'BCC' field for recipient privacy
  • Requesting a read receipt from every recipient

Correct answer: Utilizing the 'BCC' field for recipient privacy

Explanation: Using BCC (Blind Carbon Copy) protects the privacy of recipients by hiding their email addresses from others on the list.

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