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Administrative Professional (CAP) · Question

What is a common pitfall of relying too heavily on email for complex or sensitive discussions?

Email lacks the non-verbal cues present in face-to-face or voice communication, increasing the risk of misinterpretation for nuanced or sensitive topics.

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Question: What is a common pitfall of relying too heavily on email for complex or sensitive discussions?

Answer options: ✅ Lack of non-verbal cues can lead to misinterpretation.

  • Emails are always archived and discoverable.
  • It requires recipients to be constantly online.
  • Email attachments often contain viruses.

Correct answer: Lack of non-verbal cues can lead to misinterpretation.

Explanation: Email lacks the non-verbal cues present in face-to-face or voice communication, increasing the risk of misinterpretation for nuanced or sensitive topics.

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