Administrative Professional (CAP) · Question
Which of the following describes appropriate active listening in a professional setting?
Active listening involves fully concentrating on what is being said, understanding the message, and confirming that understanding, often by paraphrasing.
Start free practice for Administrative Professional (CAP)
200 questions · no signup required · 40 free questions per day
Question: Which of the following describes appropriate active listening in a professional setting?
Answer options: ✅ Paraphrasing what the speaker has said to confirm understanding.
- Formulating your response while the speaker is still talking.
- Nodding occasionally without making eye contact.
- Interrupting to ask clarifying questions every few sentences.
Correct answer: Paraphrasing what the speaker has said to confirm understanding.
Explanation: Active listening involves fully concentrating on what is being said, understanding the message, and confirming that understanding, often by paraphrasing.
Start free practice for Administrative Professional (CAP)
200 questions · no signup required · 40 free questions per day
More about Administrative Professional (CAP)
Related Questions
- Which tab in Microsoft PowerPoint is used to apply predefined animation effects to individual objects on a sli
- When writing an internal memo, what tone is generally most appropriate?
- What is the primary purpose of a 'register' in records management?
- Which of the following is an example of an open-ended question?
- What is the purpose of using 'track changes' in Microsoft Word?
- In Microsoft PowerPoint, what feature allows you to display your slides on a projector while viewing your note
More for Administrative Professional (CAP) candidates
FAQs
Question explanations
- Which tab in Microsoft PowerPoint is used to apply predefined animation effects to individual objects on a sli
- When writing an internal memo, what tone is generally most appropriate?
- What is the primary purpose of a 'register' in records management?
- Which of the following is an example of an open-ended question?
Ready to practice?
Free, no signup required. Build a wrong-question list as you go.
Start Free Administrative Professional (CAP) Practice →Related courses
Other Canadian certifications candidates often prepare for alongside this one.