Administrative Professional (CAP) · Question
What is the most effective way to politely decline an unscheduled visitor when an executive is unavailable?
Offering to take a message or schedule an appointment is professional and provides a clear next step for the visitor.
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Question: What is the most effective way to politely decline an unscheduled visitor when an executive is unavailable?
Answer options:
- State bluntly that the executive is too busy to see anyone.
- Suggest they try coming back later without an appointment. ✅ Offer to take a message, provide alternate contact information, or schedule an appointment.
- Ask them to wait indefinitely in the reception area.
Correct answer: Offer to take a message, provide alternate contact information, or schedule an appointment.
Explanation: Offering to take a message or schedule an appointment is professional and provides a clear next step for the visitor.
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Question explanations
- Which tab in Microsoft PowerPoint is used to apply predefined animation effects to individual objects on a sli
- When writing an internal memo, what tone is generally most appropriate?
- What is the primary purpose of a 'register' in records management?
- Which of the following is an example of an open-ended question?
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