Administrative Professional (CAP) · Question
When presenting information, what is a key principle of 'active listening'?
Active listening involves fully engaging with the speaker by paying attention, seeking clarification, and offering constructive feedback. This demonstrates unde
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Question: When presenting information, what is a key principle of 'active listening'?
Answer options: ✅ Paying full attention, asking clarifying questions, and providing feedback
- Planning your response while the other person is speaking
- Interrupting to correct factual errors immediately
- Maintaining eye contact without saying anything
Correct answer: Paying full attention, asking clarifying questions, and providing feedback
Explanation: Active listening involves fully engaging with the speaker by paying attention, seeking clarification, and offering constructive feedback. This demonstrates understanding and respect.
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- Which tab in Microsoft PowerPoint is used to apply predefined animation effects to individual objects on a sli
- When writing an internal memo, what tone is generally most appropriate?
- What is the primary purpose of a 'register' in records management?
- Which of the following is an example of an open-ended question?
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