During a building evacuation due to a chemical spill, a security professional is directing people to an assembly point. They observe an individual who uses a wheelchair struggling to navigate a flight of stairs. What is the most appropriate action for the security professional to take?

Question: During a building evacuation due to a chemical spill, a security professional is directing people to an assembly point. They observe an individual who uses a wheelchair struggling to navigate a flight of stairs. What is the most appropriate action for the security professional to take?

Answer options:

• Instruct the individual to wait for emergency services to arrive and assist them.
• Attempt a 'one-person carry' if the individual is small, assuming no personal injury risk. ✅ Guide the individual to a designated Area of Refuge and report their location to emergency responders.
• Call for the building’s designated 'evacuation chair' team to assist.

Correct answer: Guide the individual to a designated Area of Refuge and report their location to emergency responders.

Explanation: In an evacuation involving individuals with mobility challenges, the most appropriate action is to guide them to a designated Area of Refuge, if available, and immediately communicate their location to emergency services. Attempting a carry or relying solely on external teams might not be feasible or safe in all situations, whereas an Area of Refuge provides a safe temporary waiting spot until professional assistance arrives, as per accessibility and emergency planning guidelines.