BC Security Guard Licence Exam Prep · Question
When attempting to de-escalate a tense situation with an agitated person, a security guard should primarily aim to:
The primary goal of de-escalation is to reduce an individual's stress and anxiety, which helps them transition from an emotional state to a more rational one, m
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Question: When attempting to de-escalate a tense situation with an agitated person, a security guard should primarily aim to:
Answer options:
- Assert authority and clearly state the immediate demand for compliance. ✅ Reduce the individual's stress and anxiety levels to facilitate rational thought.
- Gather all pertinent information for a comprehensive incident report.
- Physically intervene to create distance if the individual raises their voice.
Correct answer: Reduce the individual's stress and anxiety levels to facilitate rational thought.
Explanation: The primary goal of de-escalation is to reduce an individual's stress and anxiety, which helps them transition from an emotional state to a more rational one, making them more receptive to communication and less likely to resort to aggressive behaviour.
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- Under what circumstances can a private citizen in British Columbia make an arrest?
- Under what circumstances does Section 25 of the Criminal Code of Canada generally permit a security guard, who
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