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Electrician Red Seal · Question

A technician is troubleshooting a 480 V, 3-phase, 60 Hz, 15 kW (20 hp) induction motor that fails to start. A voltmeter across the motor terminals while attempting to start shows balanced phase voltages of 480 V. An ammeter shows locked rotor current (LRC) is being drawn, but the motor does not turn. Which of the following is the most likely cause?

If locked rotor current (LRC) is drawn, it indicates that current is flowing through all windings, ruling out an open circuit. If the motor is drawing LRC but n

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Question: A technician is troubleshooting a 480 V, 3-phase, 60 Hz, 15 kW (20 hp) induction motor that fails to start. A voltmeter across the motor terminals while attempting to start shows balanced phase voltages of 480 V. An ammeter shows locked rotor current (LRC) is being drawn, but the motor does not turn. Which of the following is the most likely cause?

Answer options:

  • A winding short circuit within the motor.
  • An open circuit in one of the motor phases. ✅ Overload on the motor shaft preventing rotation.
  • Incorrect phase sequence of the supply voltage.

Correct answer: Overload on the motor shaft preventing rotation.

Explanation: If locked rotor current (LRC) is drawn, it indicates that current is flowing through all windings, ruling out an open circuit. If the motor is drawing LRC but not turning, it suggests a mechanical issue preventing rotation, such as a seized bearing or an excessive load. A winding short circuit would likely result in even higher, unbalanced currents and rapid tripping.

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