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Canadian Food Handler Certificate · Question

A customer is having an anaphylactic reaction. What is the most important first step?

Anaphylaxis is a severe, life-threatening allergic reaction. The absolute first priority is to call for emergency medical help.

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Question: A customer is having an anaphylactic reaction. What is the most important first step?

Answer options:

  • Offer them a glass of water. ✅ Call 911 immediately.
  • Ask them what they ate.
  • Find the manager.

Correct answer: Call 911 immediately.

Explanation: Anaphylaxis is a severe, life-threatening allergic reaction. The absolute first priority is to call for emergency medical help.

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