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Canadian Food Handler Certificate · Question

Customer complains of allergic reaction to a 'gluten-free' dish. You should:

Take it seriously: stop, preserve food, call EMS, notify manager.

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Question: Customer complains of allergic reaction to a 'gluten-free' dish. You should:

Answer options:

  • Argue ✅ Stop service, retain food, notify manager, call EMS if severe
  • Replace dish
  • Ignore

Correct answer: Stop service, retain food, notify manager, call EMS if severe

Explanation: Take it seriously: stop, preserve food, call EMS, notify manager.

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