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Mortgage Agent Licensing Practice Exam · Question

Under what circumstances is a mortgage agent explicitly prohibited from recommending a mortgage product to a client?

Mortgage agents are prohibited from recommending a product if they have an unmanageable conflict of interest. While manageable conflicts must be disclosed, unma

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Question: Under what circumstances is a mortgage agent explicitly prohibited from recommending a mortgage product to a client?

Answer options:

  • If the client expresses a preference for a different lender
  • If the mortgage agent has never personally used the product ✅ If the mortgage agent has a conflict of interest that cannot be managed
  • If the interest rate is higher than the lowest market rate

Correct answer: If the mortgage agent has a conflict of interest that cannot be managed

Explanation: Mortgage agents are prohibited from recommending a product if they have an unmanageable conflict of interest. While manageable conflicts must be disclosed, unmanageable conflicts preclude the agent from acting for the client, as per FSRA guidelines on conflict of interest.

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