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Personal Support Worker Practice · Question

If a client with dementia becomes disoriented and thinks they are in a different time period, what is the best strategy?

Validating feelings avoids confrontation, and gentle redirection can help without causing distress. Directly correcting or ignoring may increase agitation.

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Question: If a client with dementia becomes disoriented and thinks they are in a different time period, what is the best strategy?

Answer options: ✅ Validate their feelings and redirect gently to the present

  • Correct them repeatedly until they understand the current date
  • Ignore their statements completely
  • Agree with their delusion to avoid conflict

Correct answer: Validate their feelings and redirect gently to the present

Explanation: Validating feelings avoids confrontation, and gentle redirection can help without causing distress. Directly correcting or ignoring may increase agitation.

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