Personal Support Worker Practice · Question
A client with dementia becomes agitated during personal care. What is the most appropriate initial response?
Stopping the activity and assessing the situation allows for identification of triggers and a more person-centered approach to de-escalation.
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Question: A client with dementia becomes agitated during personal care. What is the most appropriate initial response?
Answer options: ✅ Stop the activity and try to identify the cause of agitation
- Continue the care quickly to get it over with
- Tell the client to calm down and cooperate
- Call for immediate assistance from another PSW
Correct answer: Stop the activity and try to identify the cause of agitation
Explanation: Stopping the activity and assessing the situation allows for identification of triggers and a more person-centered approach to de-escalation.
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Question explanations
- What is the correct procedure for hand hygiene when hands are visibly soiled?
- Which of the following is an example of subjective data a PSW might collect?
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