Personal Support Worker Practice · Question
A client with moderate dementia is perseverating (repeating words/phrases). What is the best communication technique?
Gentle redirection can shift the client's focus and reduce frustration without correcting or confronting them, which could increase agitation.
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Question: A client with moderate dementia is perseverating (repeating words/phrases). What is the best communication technique?
Answer options: ✅ Redirect the conversation gently to a new topic
- Correct them each time they perseverate
- Tell them to stop repeating themselves
- Ignore the perseveration entirely
Correct answer: Redirect the conversation gently to a new topic
Explanation: Gentle redirection can shift the client's focus and reduce frustration without correcting or confronting them, which could increase agitation.
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