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Personal Support Worker Practice · Question

A client refuses to participate in personal care. What is the most appropriate initial response?

Respecting a client's autonomy includes their right to refuse care. Trying again later or exploring the reason for refusal can be more effective.

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Question: A client refuses to participate in personal care. What is the most appropriate initial response?

Answer options: ✅ Respect their decision and try again later

  • Insist that they comply for their health
  • Document the refusal without further action
  • Ask family members to convince them

Correct answer: Respect their decision and try again later

Explanation: Respecting a client's autonomy includes their right to refuse care. Trying again later or exploring the reason for refusal can be more effective.

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